tenants

Tenant mobile app — pay, maintenance, documents

Use the Lanlord native app to pay rent, track activity, message your property manager, and submit maintenance requests with photos.

Who this is for

Tenants invited to the Lanlord portal for a specific property or unit.

The Home tab shows your current balance, lease summary, recent maintenance tickets, and a quick Pay action when you owe rent or fees.

Open Pay.
Choose an amount or pay the full balance.
Complete checkout in the secure Stripe browser sheet.
Return to the app — your balance and Activity ledger update after payment clears.

Saved cards appear in Pay; remove a card with the trash action (same as the web portal).

Activity lists every charge, payment, adjustment, and refund with running balance — the same ledger as the web tenant portal.

Open Maintenance → New maintenance request.
Enter title, description, and priority.
Attach up to four photos from the camera or photo library (12 MB each max).
Submit — track status on the ticket detail screen and reply in the message thread.

The Messages tab lists maintenance ticket conversations. Open a thread to chat with your property manager about an open request.